Get In Touch
Have a question or want to learn more? We would love to hear from you. Our team is ready to help.
Send Us a Message
Contact Information
Business Hours
Response time: Within 24 hours on business days
Frequently Asked Questions
Quick answers to common questions about our platform and services.
To create a company profile, you need to register for one of our packages (Business+, Premium, or Platinum). Once registered, our team will work with you to professionally create your company profile with all the features included in your selected package.
We accept all major credit cards (Visa, Mastercard, American Express), bank transfers, and TWINT for Swiss customers. All prices are in CHF (Swiss Francs). For enterprise solutions, we also offer invoicing options.
Yes, you can change your package at any time. Upgrades take effect immediately with prorated billing, while downgrades will apply at the start of your next billing cycle. Contact our team for assistance with package changes.
Once you complete your registration and provide all necessary information, your business profile will typically be live within 24-48 hours. Premium and Platinum packages receive priority processing.
While we do not offer a traditional free trial, our Basic plan is completely free and allows you to browse the platform. For business packages, we offer a 30-day satisfaction guarantee - if you are not happy, we will refund your first month.
You can reach our support team through this contact form, by email at info@connectiva.ch, or by phone during business hours. Premium and Platinum members have access to priority support with faster response times.
Still have questions?
View Pricing & PackagesReady to Get Started?
Join hundreds of businesses already thriving on Connectiva.